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The Price Way: The Golden Rule

Posted by Price Industries on January 16, 2024 at 9:00 AM
Price Industries

Respecting Others and Finding Balance

Price is celebrating its 75th anniversary throughout 2024, and our commemoration of this milestone will dedicate special attention to the 13 tenets of the Price Way. Each post in this blog series explores one of these guiding principles, giving our blog readers a closer look at its meaning.

In this post, we’ll be looking at what the Golden Rule means at Price.

A sales associate showing a grille to a customer at a sales counter
Price’s sales counter in the 1960s

In our personal lives, we all strive to practice the Golden Rule: “Treat others as you would like to be treated yourself.” This motto has been passed down through the ages as a way to live a principled life, all the while keeping its message the same: everyone, without exception, should be treated with respect.

At Price, this same rule that guides our personal exchanges also dictates our approach to business. In all facets – including our interactions with vendors, customers, team members and the community – we aspire to make the right choices. We are thoughtful in our decisions and actions; we take the high road even when it isn’t easy. We focus on how we conduct ourselves rather than on whether we win or lose, and given the choice between giving and taking, we choose to give.

The Golden Rule goes hand in hand with Price’s tenet of service. Adopting a service culture starts with knowing how to serve. This means taking the time to listen, making the effort to understand and digging deeper to discover what’s important and how our business can make an impact.

We have found that doing business by the Golden Rule naturally creates a balance. It is about respecting and being respected, empathizing and finding empathy in return. As Marty Maykut, President of Anvil Management, says, “It is reciprocal. It is being great partners. It is win-win.”

Watch the video to learn more about the Golden Rule tenet!

Over the years, we have learned that treating others with respect and committing ourselves to service, both in life and in business, is a winning combination. By running a principled organization, we will leave behind a legacy to be proud of – a legacy worth celebrating.

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Topics: Employees, Customer Service, 13 Tenets

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