---
title: "The Price Way: Service"
description: Price is celebrating its 75th anniversary in 2024, and our commemoration of this milestone will focus on the 13 tenets of the Price Way.
image: https://blog.priceindustries.com/hubfs/History%20Scans_1972-1979_176_crop.jpg
---

![PriceTraining_Logo_RGB-1](https://blog.priceindustries.com/hs-fs/hubfs/PriceTraining_Logo_RGB-1.png?width=303&height=58&name=PriceTraining_Logo_RGB-1.png)

 

[![Price Industries](https://blog.priceindustries.com/hubfs/Priceindustries-March-2018/Images/Price_Logo_Blue.svg)](https://www.priceindustries.com/) The Science of ComfortTM

## The Science of Comfort

Your Premier Source for All Things HVAC

# The Price Way: Service

Posted by [Price Industries](https://blog.priceindustries.com/author/price-industries) on December 12, 2023 at 9:15 AM

![Price Industries](https://blog.priceindustries.com/hubfs/Price%20Icon.png)

Find me on:

[Facebook](https://www.facebook.com/PriceIndustriesHVAC) [LinkedIn](https://www.linkedin.com/company/price-industries/) [Twitter](https://twitter.com/PriceHVAC)

- [Tweet](https://twitter.com/share)

## The Cornerstone of the 13 Tenets

*Price is celebrating its 75th anniversary in 2024, and our year-long commemoration of this milestone will dedicate special attention to the 13 tenets of [the Price Way](https://bit.ly/3Rjzb9H). Each post in this [blog series](https://blog.priceindustries.com/tag/13-tenets) explores one of these guiding principles, giving our blog readers a closer look at its meaning.*

In this post, we’re looking at what service means to Price.

| ![Price team member working in factory](https://blog.priceindustries.com/hs-fs/hubfs/History%20Scans_1972-1979_176_crop.jpg?width=2436&height=1624&name=History%20Scans_1972-1979_176_crop.jpg) |
| --- |
| Team member Steve Watula working in the Price factory in the mid-1970s |

We believe that when we serve our customers better than our competitors do, focusing on our customers’ success rather than our own, our customers will thrive, grow and ultimately dominate in their marketplaces. And as our customers experience success, our own success will surely follow.

At Price, everything we do is about service; it informs how we do business, [how we interact with our communities](https://bit.ly/48evHMK) and how we progress as an organization. We grow because we expand the [areas we serve in](https://bit.ly/41hyK4d).

Over time, we have improved our ability to learn exactly what our customers need to succeed. We meet with [our sales representatives](https://blog.priceindustries.com/is-your-hvac-supplier-growing-or-dying), host [customer visits](https://blog.priceindustries.com/inside-price-price-technical-center-west), and conduct sales meetings and focus groups to home in on how we can truly help our customers reach their goals.

We have learned that we can serve our customers in three fundamental ways:

1. By having short lead times and being on time every time, whether we are busy or not
2. By providing [quality products](https://info.priceindustries.com/catalog-handbook-orders) that work as intended, regularly refreshed to keep the designs current, as well as new, uniquely engineered products that meet the most pressing industry needs
3. By making it easy to do business with Price, whether that’s through powerful [software](https://blog.priceindustries.com/how-to-schedule-vav-performance) to help customers easily select and order products or with knowledgeable [application and design engineering support](https://bit.ly/4agSvNt)

|  |
| --- |
| Watch the video to learn more about our service tenet! |

Gerry Price has always said that “a life of service is a life well lived.” We have our reputation and customers who can depend on us to always do our best for them – and that’s worth everything.[![Earn PDH credits for reading the Handbook](https://no-cache.hubspot.com/cta/default/4024064/29126d14-d1ea-4e28-99b0-92a67592af5f.png)](https://cta-redirect.hubspot.com/cta/redirect/4024064/29126d14-d1ea-4e28-99b0-92a67592af5f)

 Topics: [Employees](https://blog.priceindustries.com/tag/employees), [Customer Service](https://blog.priceindustries.com/tag/customer-service), [13 Tenets](https://blog.priceindustries.com/tag/13-tenets)

## At Price, when we say “the sky is the limit,” we actually mean it.

Our customers have come to count on a consistent and ever-increasing stream of new products and enhancements.  Price has a large team of experienced and talented engineers who are consistently working on breakthrough ideas.  We are not afraid to move into whole new product categories if we believe we have a contribution to make.

- Research & Innovation
- Technical Tours
- Training Classes
- Targeted Discussions
- Mock-up Testing
- Custom Solutions & Specials
- Custom Finishes
- Computational Fluid Dynamics
- Virtual Reality

### Subscribe to Email Updates

### Recent Posts

### Posts by Topic

- [HVAC (142)](https://blog.priceindustries.com/tag/hvac)
- [Engineering (118)](https://blog.priceindustries.com/tag/engineering)
- [Design Engineering (103)](https://blog.priceindustries.com/tag/design-engineering)
- [HVAC Fundamentals (82)](https://blog.priceindustries.com/tag/hvac-fundamentals)
- [Employees (38)](https://blog.priceindustries.com/tag/employees)
- [Diffusers (32)](https://blog.priceindustries.com/tag/diffusers)
- [Thermal Comfort (31)](https://blog.priceindustries.com/tag/thermal-comfort)
- [GRD (27)](https://blog.priceindustries.com/tag/grd)
- [Terminals (26)](https://blog.priceindustries.com/tag/terminals)
- [Tech Tip (25)](https://blog.priceindustries.com/tag/tech-tip)
- [Critical Environments (21)](https://blog.priceindustries.com/tag/critical-environments)
- [People of Price (19)](https://blog.priceindustries.com/tag/people-of-price)
- [Beams (17)](https://blog.priceindustries.com/tag/beams)
- [Fan Coils (17)](https://blog.priceindustries.com/tag/fan-coils)
- [Customer Service (16)](https://blog.priceindustries.com/tag/customer-service)
- [Displacement (15)](https://blog.priceindustries.com/tag/displacement)
- [Architecture (14)](https://blog.priceindustries.com/tag/architecture)
- [Noise Control (14)](https://blog.priceindustries.com/tag/noise-control)
- [13 Tenets (13)](https://blog.priceindustries.com/tag/13-tenets)
- [CFD (13)](https://blog.priceindustries.com/tag/cfd)
- [Filtration (13)](https://blog.priceindustries.com/tag/filtration)
- [Pressure Drop (13)](https://blog.priceindustries.com/tag/pressure-drop)
- [System Efficiency (13)](https://blog.priceindustries.com/tag/system-efficiency)
- [Training (12)](https://blog.priceindustries.com/tag/training)
- [Controls (11)](https://blog.priceindustries.com/tag/controls)
- [Grilles (11)](https://blog.priceindustries.com/tag/grilles)
- [Contractors (9)](https://blog.priceindustries.com/tag/contractors)
- [Engineering Update (9)](https://blog.priceindustries.com/tag/engineering-update)
- [Static Pressure (9)](https://blog.priceindustries.com/tag/static-pressure)
- [Underfloor (9)](https://blog.priceindustries.com/tag/underfloor)
- [ASHRAE 62 (7)](https://blog.priceindustries.com/tag/ashrae-62)
- [Acoustics (7)](https://blog.priceindustries.com/tag/acoustics)
- [Mock-Up (7)](https://blog.priceindustries.com/tag/mock-up)
- [ASHRAE 170 (6)](https://blog.priceindustries.com/tag/ashrae-170)
- [Heat Transfer (6)](https://blog.priceindustries.com/tag/heat-transfer)
- [Psychrometrics (6)](https://blog.priceindustries.com/tag/psychrometrics)
- [Tours (6)](https://blog.priceindustries.com/tag/tours)
- [Acoustic Panels (5)](https://blog.priceindustries.com/tag/acoustic-panels)
- [Giving (5)](https://blog.priceindustries.com/tag/giving)
- [HVAC Silencers (5)](https://blog.priceindustries.com/tag/hvac-silencers)
- [Philanthropy (5)](https://blog.priceindustries.com/tag/philanthropy)
- [ASHRAE (4)](https://blog.priceindustries.com/tag/ashrae)
- [Condensate (4)](https://blog.priceindustries.com/tag/condensate)
- [Handbook (4)](https://blog.priceindustries.com/tag/handbook)
- [Lighting (4)](https://blog.priceindustries.com/tag/lighting)
- [Noise Solution (4)](https://blog.priceindustries.com/tag/noise-solution)
- [Price Technical Center (4)](https://blog.priceindustries.com/tag/price-technical-center)
- [Cooling Coil (3)](https://blog.priceindustries.com/tag/cooling-coil)
- [Duct Noise Reduction (3)](https://blog.priceindustries.com/tag/duct-noise-reduction)
- [Events (3)](https://blog.priceindustries.com/tag/events)
- [Induction (3)](https://blog.priceindustries.com/tag/induction)
- [LEED for Schools (3)](https://blog.priceindustries.com/tag/leed-for-schools)
- [ASHRAE 70 (2)](https://blog.priceindustries.com/tag/ashrae-70)
- [Acoustic Louvers (2)](https://blog.priceindustries.com/tag/acoustic-louvers)
- [Background Noise (2)](https://blog.priceindustries.com/tag/background-noise)
- [Catalog (2)](https://blog.priceindustries.com/tag/catalog)
- [Inlet Conditions (2)](https://blog.priceindustries.com/tag/inlet-conditions)
- [Inlet Effect (2)](https://blog.priceindustries.com/tag/inlet-effect)
- [Low Temperature (2)](https://blog.priceindustries.com/tag/low-temperature)
- [Noise Criteria (2)](https://blog.priceindustries.com/tag/noise-criteria)
- [Outlet Conditions (2)](https://blog.priceindustries.com/tag/outlet-conditions)
- [Price International (2)](https://blog.priceindustries.com/tag/price-international)
- [Reverberation Time (2)](https://blog.priceindustries.com/tag/reverberation-time)
- [Software (2)](https://blog.priceindustries.com/tag/software)
- [Sound Absorption (2)](https://blog.priceindustries.com/tag/sound-absorption)
- [Sound Masking (2)](https://blog.priceindustries.com/tag/sound-masking)
- [Speech Privacy (2)](https://blog.priceindustries.com/tag/speech-privacy)
- [Velocity Profile (2)](https://blog.priceindustries.com/tag/velocity-profile)
- [AROW (1)](https://blog.priceindustries.com/tag/arow)
- [Air Transfer Silencers (1)](https://blog.priceindustries.com/tag/air-transfer-silencers)
- [Ceiling Attenuation Class (1)](https://blog.priceindustries.com/tag/ceiling-attenuation-class)
- [LEED credits (1)](https://blog.priceindustries.com/tag/leed-credits)
- [LEED for Healthcare (1)](https://blog.priceindustries.com/tag/leed-for-healthcare)
- [Public Transit (1)](https://blog.priceindustries.com/tag/public-transit)
- [Sound Transmission Class (1)](https://blog.priceindustries.com/tag/sound-transmission-class)
- [Supply Chain (1)](https://blog.priceindustries.com/tag/supply-chain)
- [System Effect (1)](https://blog.priceindustries.com/tag/system-effect)
- [Transportation (1)](https://blog.priceindustries.com/tag/transportation)

see all

Follow us:

- [![Follow us on Twitter](https://blog.priceindustries.com/hubfs/Priceindustries-March-2018/Images/Twitter-icon.svg)](https://twitter.com/PriceHVAC)
- [![Subscribe to us on YouTube](https://blog.priceindustries.com/hubfs/Priceindustries-March-2018/Images/YouTube-icon.svg)](https://www.youtube.com/user/PriceHVAC)
- [![Follow us on LinkedIn](https://blog.priceindustries.com/hubfs/Priceindustries-March-2018/Images/LinkedIn-icon.svg)](https://www.linkedin.com/company/price-industries)

Have a question? [Contact Product Support](https://www.priceindustries.com/contact/product-support)

### Price Industries - Who We Are

The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control products. After more than 60 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service. Our long-standing vision, traditional values, and the Price way of doing business are the cornerstones of our leadership position in the non-residential air distribution industry.

- - [Privacy Policy](https://www.priceindustries.com/legal/privacypolicy)
    - [Engineering E-Update](https://www.priceindustries.com/signup/newsletter)
- - [Contact Information](https://www.priceindustries.com/contact/reps-dealers?territory=International)
    - [Career Opportunities](https://www.priceindustries.com/corporate/careers)
    - [Our Services](https://www.priceindustries.com/services)

![Price Industries](https://blog.priceindustries.com/hubfs/Priceindustries-March-2018/Images/PriceLogo-footer.png) © 2018 Price Industries. All Rights Reserved. 2975 Shawnee Ridge Court - Suwanee, Georgia 30024 - (770) 623-8050.

- **Current Market:**
- [Canada](https://www.priceindustries.com/?SwitchMarket=Canada)
- [United States](https://www.priceindustries.com/?SwitchMarket=United%20States)
- [International](https://www.priceindustries.com/?SwitchMarket=International)

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://blog.priceindustries.com/media-transcripts/149599464506/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://4024064.fs1.hubspotusercontent-na1.net/hubfs/4024064/2023_PriceServiceVideo_v007.mp4",
  "dateModified" : "2025-06-02T15:46:06.405Z",
  "duration" : "PT2M24.111S",
  "height" : 1080,
  "name" : "2023_PriceServiceVideo_v007",
  "thumbnailUrl" : "https://4024064.fs1.hubspotusercontent-na1.net/hubfs/4024064/2023_PriceServiceVideo_v007.mp4/medium.jpg?t=1748879166405",
  "uploadDate" : "2023-12-12T15:11:38.997Z",
  "width" : 1920
}
```